Cardinal Components, Inc. and Rivet Nut USA, a division of Cardinal Components, Inc.

The following items outline the terms and conditions (T&Cs) for the purchase of products from Cardinal Components, Inc. and from Rivet Nut USA™, a division of Cardinal Components, Inc. These T&Cs apply to all quotations, sales, and deliveries between Cardinal Components, Inc. or Rivet Nut USA™ and the Customer. Please contact us for any questions!

  • There is a $50 Order Minimum for orders placed within the United States.
  • There is a $250 Order Minimum for orders placed outside of North America.
  • Cardinal part numbers may start with “CC” and do not specify supplier. Cardinal’s key supplier base is ISO 9001 certified. Pricing is based on the standard current part similar to the Request For Quote (RFQ) part.
  • Improper use, including opening the innards, of install tools will void warranty. Call if you have questions prior to first use of tool.
  • Cardinal Components, Inc. has total financial responsibility, in any situation, for the cost of the Cardinal Components, Inc. product only.
  • Free on Board (FOB) Shipping Point. This is official transactional language from the Uniform Commercial Code (UCC), which governs the sale of goods between businesses in the USA. This means that once your package leaves our facility, ownership transfers from Cardinal Components, Inc. to you. Most orders ship from our Milwaukee, Wisconsin location. We package all shipments with premium materials like double-wall boxes and heavy-duty strapping tape to help ensure safe arrival. However, if a package is lost or damaged in transit, it’s the customer’s responsibility to file a claim with the shipping carrier. Cardinal does not insure shipments unless the customer provides us written instructions to do so – and an additional insurance fee will apply. For peace of mind, we recommend to all our customers to insure your shipments, possibly through umbrella shipping insurance coverage plan, such as InsureShield through UPS Capital.
  • Availability is subject to prior sales.
  • All orders are Non-Cancelable, Non-Returnable (NCNR). Orders may not be cancelled by buyer and deliveries may not be deferred by buyer. Charges may apply to change orders, including quantity reductions.
  • Cardinal Components must be notified of quality or count discrepancies within 7 days of receipt of material.
  • All Cardinal products are shipped in Cardinal boxes and controlled by a Cardinal lot number. Customer is responsible for maintaining in good condition the Cardinal boxing and lot number control. Should the customer lose integrity of lot number control, Cardinal cannot be held responsible for any production return or quality issues.
  • Quantity tolerance acceptance allows a deviation of ±10% from the ordered quantity, at which point the line item is deemed fulfilled.
  • We ship from our headquarters, a single location, out of Milwaukee, Wisconsin, USA.
  • Blanket Purchase Order (PO) is acceptable providing 1/4th of PO is taken quarterly, and releases are in multiples of box quantity.
  • Certificate Charges:
    • Cardinal Components Certificate of Conformance (CoC)= Free, no charge.
    • Bollhoff Certificate of Conformance (CoC) = Free, no charge.
    • Bollhoff Material Certs = $250.00 (subject to change).
    • Other Mfr. Certs = $35.00 (subject to change).
    • IMDS Submission = up to $300, depending on manufacturer’s fee.
  • Any expediting of product will result in additional charges, which must be noted as a line item on customer PO.
  • There will be a 3% Service Charge for Credit Card Orders and a 6% Service Charge for orders paid via PayPal.
  • Pricing does not include shipping. UPS is our preferred small parcel shipping company. Orders shipped via FedEx may incur an additional processing fee of $19.95.
  • International Orders: Payments made in US Dollars via wire transfer will incur a fee of $75.00. Shipments are to be made on Buyer’s Collect Number via UPS, FedEx or DHL. Buyer responsible for taxes, duties & export fees.
  • All invoices are due and payable within terms stated on the invoice. Delinquent invoices shall be subject to a charge of 1.5% per month from invoice date. In the event this invoice is turned over for collection of any unpaid amounts, buyer is responsible for and shall pay all costs, expenses and disbursements paid by Cardinal Components, Inc., including reasonable attorney fees.
  • Cardinal Components, Inc. is committed to fulfilling all confirmed orders based on current trade laws and regulatory environments. If government-imposed changes—whether related to cost, access, compliance, or delivery—materially affect the terms, Cardinal reserves the right to amend pricing or delivery, or cancel the order without penalty.