We did it – Yahoo!!! You guys make this look easy… Thank you for expediting this order —- Your Professionalism – ABOVE REPROACH!
~ Cardellia
Just wanted to say thanks to the whole team there. Your sales rep, purchasing expediter, and everyone else is incredible! Its refreshing to see such customer driven service. Though my order was small it was urgently needed for the repair of one of my rental units (time down is lost revenue). Parts were shipped promptly, and were exactly what was needed as per the sales reps advice.
Thanks so much!!!
~ Leo – Sales / Support
Cardinal recently assisted me in the procurement of some specialty items needed to complete a prototype project at Kennedy Space Center. I found them to be very professional, most knowledgeable of the product line, and extremely customer-oriented. In summary, Cardinal performed beyond expectations and delivered the tough to find parts in a very timely manner. Even though the order was small by any standards, it was important to my project and Cardinal delivered….and I’m grateful.
~ Jim F.
Thanks Jason!
This is awesome work by your team. I am moving you guys to the preferred vendor. We wouldn’t get this kind of service from other partners. Keep up the good work. As I told you, we will be reaching to set up a stocking program. Is there a stocking agreement template you have?
~ Tom W. – Technical Program Manager
Thank you for the fast reply on the PO confirmation! I just have to say I’m quite envious of your processes over there at Cardinal Components! They are perfect and you guys are amazing!
~ Karisa
Jason we put the tool in operation today, all I can say is WOW this is an awesome tool, wish we had it a long time ago, it increased production 200%.
~ Danny M – Maintenance Supervisor
Thank you, for your service and support of your tools. This has been a great decision to switch over to your RIVNUT installation tools.
~ Alan L. – Strategic Buyer
Guess what – your 4080 tool is working so great that our Assembly Supervisor wants to buy a 2nd tool and all the related accessories. So, everything from our previous PO – have any of the prices changed?
~ Robert K.
Cardinal recently assisted me in the procurement of some specialty items needed to complete a prototype project at Kennedy Space Center. I found them to be very professional, most knowledgeable of the product line, and extremely customer-oriented. In summary, Cardinal performed beyond expectations and delivered the tough to find parts in a very timely manner. Even though the order was small by any standards, it was important to my project and Cardinal delivered….and I’m grateful.
~ Jim F.
I am sending it over to our procurement group and Eric Niemi as a rush processing order. He will provide the formal PO Number and set it up as a blanket order. I am approving the purchase and yes, this is the second time you guys have come through for me and will be go-to supplier when the need arises.
~ Sean B., Project Manager
Thank you. I really appreciate the quick and speedy turn around with your tool lab completing the install tool maintenance and repairs.
It is always a pleasure working with you.
~ Karisa N., Tool Crib Manager
All,
Thanks for the good work and the fair negotiating even as you knew that we were desperate for help.
Kind of makes me feel not needed as I usually like to interject something of importance.
However, I’d like to at least mention that I am so glad we had Mark come in to our facility. He is not only a great professional and knowledgeable person….he is one heck of a salesman. Okay, just kidding on the salesman part, Mark was fair and honest, and in the end, I am the one that wanted to keep the demo rivet installation tool that Mark had brought to us!
Thanks again for everything.
~ Roger, Production Manager
Afternoon Amy.
Thank you for all the help today! I just forwarded this blind rivet information and quote to out purchasing department…you should see an order today. More companies should have your type of customer service enthusiasm, you saved the day and made my weekend so now I can chill a bit 
Ciao!
-Lugo T., Engineer
This is the only place to consider with ordering tools or rivets. Your technical sales engineers were super helpful and professional. Everything that we ordered arrived promptly and we have already reordered.
~ Steve S., Purchasing Agent